We operate "as" our client, with their
branding on all aspects of the business:
- Customer Service
- Product Fulfillment
- Billing and Invoices
- Dashboards and Reports
- Consulting
We will assign a Relationship Manager once the Letter of Intent
is signed. The RM is the primary owner and point of contact of the
client relationship, ensuring delivery is met and that overall we
are meeting or exceeding your business expectations.
Additionally, we assign an Operations Manager that will have the
responsibility for all service delivery and will be an integral
part of the start-up process.
A delivery team will establish processes, performance
measurements and accountability to deliver high quality services
and ensure that the relationship operates smoothly and
efficiently.